Fullon Hotel Taipei

Full bathroom

Carpet was filthy. The floor I was on smelled funny. The television's volume only went to 15, which they fixed for me.

The free pool area, with some exercise equipment, an outdoor pool, sauna, hot tub, cool tub, steam room, etc. all for free were great. The hotel in whole was well kept.

Much like a majority of hotels, it was a 5 minute walk to the subway, 10 minute walk if you want a wide selection of restaurants. I enjoy the walking, some may not.

We got a family room and we found a bed bug on the bed.

Good breakfast

location

cleanliness

The quality of the restaurant

Very helpful staff, nice rooms, outside pool was nice

SPA was small and one had to instruct heating of sauna in advance ....sometimes it was hot and sometimes only mild.Somewhat a bit boring neighborhood....interesting night spots are taxi ride away

Beautiful rooms. Restaurant on site. 7-11 next door

The morning staff, Jason and Sharon, were very responsive and helpful to meet my needs and expectations. And the 3rd floor fitness center staff Andrea is friendly and professional. Communication with them and the General Manager Tina were excellent. Of course, the location is superb, near Daan Park where I run regularly and near MRT station!

Not much to be honest, after communicating with and getting responses from the hotel staff. I would really like to see some weight sets in the fitness center.

great location and a highlight was the fitness center/spa and sauna

room is a little dated, had a lack of outlets in the room

Free lugguage service on early arrival and check-out. Very well informed and helpful staff. Great breakfast variety, but quality of food could be better

Bad

Staff cannot speak English, so difficult to communicate.I left an important item in the room, but it was collected by the staff or the cleaners and was never returned.

We were given 1 king and 1 twin which was good

Towels old , bath shower floor tiles work out , and overhead shower crooked bringing water into the bath room floor , refrigerator closet without ventilation ,

The hotel staff was very welcoming and helpful at the lobby for check-in and general questions. The rooms were clean and housekeeping staff were always ready to bring us what we needed. The hotel restaurant staff were also friendly. The entire staff went above and beyond to help the guests during our stay over a couple of typhoon days when the whole city was shutdown. Great location for convenience, near the MRT, or short walks.

The pool was closed for use even though it was supposed to be open.

From the outset, the staff made a lasting impression with their warm, welcoming demeanor and attentive service. Their friendliness created a truly hospitable atmosphere that greatly enhanced our stay. The room was clean, and comfortable, providing everything we needed for a relaxing visit.

One downside was the noise level at night. While it wasn’t overly disruptive, it was noticeable enough to be slightly distracting during our attempts to sleep. It didn’t severely impact our stay, but it’s worth mentioning for light sleepers. The most significant issue we encountered involved the hotel’s laundry service. While we were happy to pay for the convenience of using the in-house service, we were taken aback by the price. We intend to get the self-service laundry which we were well aware of the price (less than £15) but we decided to do it the following day. The following day, a lady took our clothes to be sent for laundry, thinking its the same service . We were asked to pay nearly £250, an unexpectedly high amount for what was a few amount of clothing (mostly badminton ensemble). This left us with a slightly diminished impression of an otherwise great experience. It felt excessive compared to what we would expect at similar hotels, and a clearer breakdown of the pricing or advance notice of the total cost would have been appreciated. Despite this hiccup, our overall stay was still enjoyable. The hotel’s location made it easy to explore Taipei. With a bit more transparency on services like laundry, the experience would have been flawless.

Very comfortable beds in a good location. The staff were attentive and helpful. The rooms are very dark and the air-conditioning is good.

The decor is quite dated.

The hot spring pool

Old Hotel, very bad location far from everything

The staff members were very nice. Great service!

The deco seemed a bit out of date. But the hotel was scheduled to start remodeling, so that's good!

I like the size of the room I booked the 40m2 room, the location is good, the outdoor pool looked nice

When I booked my room, I booked and paid for the rate that included breakfast, but when I checked in, they said it didn't include breakfast. I found exactly the same room and rate on Booking.com with breakfast included but they still refused me breakfast and that was for a 5 day stay. The gym only has cardio equipment no free weights or resistance training machines, so I won't really call it a gym, it's just 2 treadmills, a bike and an elliptical. The outdoor pool was closed all 5 days due to rain outside.

Good location, modern rooms, good breakfast.

Nothing major, just a bit difficult to put put the lights.